Legally “agent” is actually the term given to the brokerage(in this case Royal LePage Real Estate Services Ltd.)that represents you as the buyer or seller. An agency relationship is formalized when you sign a contract, either in the form of a buyer representation agreement or a typical listing agreement. These agreements are between buyer/seller and the brokerage, not the individual representative.
A real estate salesperson, or broker , will be the person who presents and explains the representation agreement to you on behalf of the brokerage. In most cases, they will also usually be the same person who represents you during the buying or selling process, on behalf of the brokerage.
Education and and at least two years of experience is what distinguishes a broker from a salesperson. A salesperson achieves the broker designation by passing additional courses and exams that then allows them to manage a brokerage.
Choose your representative carefully!